Rockstar responds to reported problems with GTA V on Xbox 360
Published: Wednesday, September 25, 2013
Updated: Wednesday, September 25, 2013 02:09
According to the Grand Theft Auto website GTA open forums, GTA V has been crashing older Xbox consoles.
GTA V support has been receiving a high amount of calls and complaints from consumers. Some have reinstalled the game are still having issues. The game continues to freeze at the character, Franklin’s, first mission, which is fairly early in the game. Most to all complaints have come from users who own an Xbox from 2006 to 2008. Some have gone as far as replacing their hard disc drive of 20GB with the newer unit 250GB.
Xbox Live Support suggests a list of nine different steps get the game to work: First, clear the system cache three times. Delete the market place data from storage system items. Unplug the console for three minutes. Install the first disc, power off the console and do not insert disc two yet. Restart the console and finally install the second disc. Play the game as you would normally.
Opposite from the usual support calls, a specialist assured customers that the console is not the issue. There are technical difficulties going on with the programming of GTA V. For Xbox, about 14GB are needed for both discs to function properly.
Bryan Hood, Xbox owner and junior student at Sam Houston State, believes this issue is similar to one in the past: “It could have had something to do with the older models with the red ring,” he said. He has not been having any issues with gameplay, as he has a newer model.
In addition to the issue mentioned above, people are talking about the disappearance of their vehicles they take into Los Santos Customs. According to blogger of videogamer.com, David Scammel, “Rockstar has advised players to avoid using GTA V’s garages,” he said. “…many players have reported losing their vehicles after storing them.” Extensively customizing a vehicle only to lose the product is frustrating. Gamers have the ability to intricately alter their vehicle in the garages, down to the license plate color.
Xbox support site mentions that an issue “may occur if you drive another character’s personal vehicle” The vehicular issue is currently being investigated for solutions.
Being that there is only one disc that comes with the game for PlayStation 3, users have not experienced problems. From my personal experience of playing the game, vehicles sometimes appear out of thin air, but there have been no freezing or major glitches throughout the game.
If after going through all the steps previously mentioned, and the game is still not operating properly, email Rockstar support at firstname.lastname@example.org.
GTA V may be having technical problems, but sales are going great. The game grossed about $1 billion within the first three days of the worldwide release. In an article on the game’s income on forbes.com analyst at Macquarie Securities, Benjamin Schachter said, “These are spectacular numbers, more so than anybody expected.”
GTA sales broke records, surpassing the likes of “Iron Man 3”, the top grossing film of this year so far.